The Whiteboard Series: Becoming a Master Conversationalist
The Whiteboard Series
This video series, featuring Rene Rodriguez, will tackle some of your most complex challenges with simple steps that can help lead to positive results.
Becoming a Master Conversationalist: Part 1
Learn a magic formula for conversations; use the L.O.V.E. Method to actively listen and connect.
Becoming a Master Conversationalist: Part 2
Rene Rodriguez shows how to use the L.O.V.E. Method to focus on the customer, not the task.